GRANT NORRIS, BS, MBA, is a Partner at PricewaterhouseCoopers in the Management Consulting Services Practice based in Philadelphia.
JAMES R. HURLEY BA, MBA, CAGS, CPA, is a Partner in PricewaterhouseCoopers Information, Telecommunication, and Entertainment Practice based in New Jersey.
KENNETH M. HARTLEY, BS, MBA, CFPIM, is a Partner with PricewaterhouseCoopers.
JOHN R. DUNLEAVY, BA, MBA, CPA, is a Partner at PricewaterhouseCoopers.
JOHN D. BALLS, BA, MS, MBA, is CIO, Vice President, and Program Director for a leading Fortune 100 communications company's Enterprise Resource Planning (ERP) initiative.
Concepts Behind the Electronic Enterprise.
Inside Out, Outside In: Complimentary Technologies of ERP and E-Business.
Web Economics: Valuing Your ERP and E-Business Investments.
ERP/E-Business Matrix: Options and Scenarios.
Behind the Web: Supply-Chain Management.
Customer Relationship Management.
ERP/E-Business Impact on Shared Services.
Triple Play: Technology, Processes, and People.
ERP/E-Business Matrix Destination Goals.
Migration Path Options.
Program and Project Management.
ERP Vendor Responses to E-Business Challenges.