No Excuses: A Business Process Approach to Managing Operational Risk

Praise for No Excuses: A Business Process Approach to Managing Operational Risk

"Just read the newspaper. Managing risk is more critical today than ever before. There is one risk you should take–buy this book!"
—Marshall Goldsmith, New York Times and Wall Street Journal #1 bestselling author of What Got You Here Won't Get You There

"This is a must-read for every manager who wants to reduce risk. This how-to book is filled with sound and practical advice and prepares you for today's rapidly changing financial world."
—Diane Frimmel, Chief Operations Officer, UBS Financial Services

"Practical and compelling, Dickstein and Flast finally bring together important concepts that through their framework become actionable for every organization. This is a book grounded with examples that business leaders can use. Truly No Excuses!"
—Emily A. Ashworth, VP and CIO, American Water

Ready for Real-World Operational Risk Management?

No Excuses: A Business Process Approach to Managing Operational Risk recognizes operational risk management as a tool to help leaders at all levels in all organizations to proactively manage risks.

Authoritative and proactive, this guidebook answers questions including:

• What can my organization do about the risk of loss resulting from inadequate processes, people, or systems?

• To what extent should my organization link employee compensation or job performance with operational risk management?

• How is operational risk taken into consideration when new products or technology solutions are designed or acquired, deployed, and executed?

• Does my organization have an inventory of its key business processes with documented controls and designated senior managers responsible?

Practical and no-nonsense in approach, this guide is written with a unique focus on integrating business process management with operational risk management to equip your organization to realize that there are no excuses when it comes to managing operational risk and business processes.