JOHN G. SALEK is the National Leader of the Receivables Cycle Management Practice of Parson Consulting, a large financial consulting firm with offices throughout the United States and United Kingdom. He is a veteran financial professional with proven performance in receivables cycle management, including order and contract processing, billing, dispute management, credit control, collections, and cash application. He has worked in a broad range of industries, including healthcare, publishing, leasing, distribution, and software. He has contributed white papers and articles to Credit Today and Parson Consulting's newsletter, Knowledge@Work, and has been quoted in the Wall Street Journal, Business Finance, and Modern Healthcare.
Chapter 1: Introduction.
Why Is Receivables Management Important?
If It Was Easy, Everyone Would Do It (Well).
Influences Outside the Control of the Responsible Manager.
Chapter 2: Receivables Antecedents.
Chapter 3: Receivables Asset Management.
Special Collection Efforts.
Late Payment Fees and Prompt Payment Discounts.
Chapter 4: Technology.
Cost versus Benefit.
Chapter 5: Organizational Structure.
Chapter 6 Metrics, Reporting, and Incentives.
“Reporting-Driven Downward Spiral”.
Incentives Best Practices.
Chapter 7: Acquisition Integrations and ERP Implementations.
Chapter 8: Outsourcing.
Chapter 9: Selected Topics.
Policy and Procedures.
Financing of the Receivables Asset.
Payment Term Changes.
Appendix: Receivables Management Success Stories.