Operational Risk Management

Operational risk management has evolved over the last decade into one of the most important functions in banks and financial institutions. Failure to manage operational risks has pushed banks to the brink of collapse time and again and led some into bankruptcy. In the wake of the global financial crisis, managing operational risk has taken on an added importance.

An effective strategy to control operational risks spans the entire operation of a bank, from the front line tellers who deal with customers day in and day out, all the way through the rank of senior managers and to the board of directors, which is ultimately responsible. Banks and banking professionals must be fully versed in the practice of operational risk management and take an approach to risk that helps minimize exposure and maximize risk coverage.

Operational Risk Management by the Hong Kong Institute of Bankers (HKIB) explores the evolution of ORM. It considers risk factors and ways to track them and minimize their impact. It looks at how to develop strategies and frameworks to manage operational risk and delves into how regulators view the practice of operational risk management as well as the discipline they place on banks to limit their exposure.

Topics covered in this book include:

• Risk factors and control methods
• Operational risk management frameworks
• Case studies of ORM failures
• Operational risk planning
• Risk measurement and assessment
• Basel II accord on operational risk management
• Regulatory approaches to ORM

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