is the founding CEO of ING Direct, which has become the country's largest Internet-based bank. He also serves as Chairman of the Board of ING Direct Canada. Kuhlmann is active in a number of charitable organizations including the ING Direct Kids Foundation. Prior to starting ING Direct, he was president of North American Trust. Before that, he was president and CEO of Deak International in New York and professor of international finance and investment banking at Thunderbird School of Global Management in Phoenix, Arizona.
Bruce Philp is a writer and branding consultant with nearly thirty years' experience in the field, working with some of the world's most famous consumer brands. Philp cofounded GWP Brand Engineering, ING Direct's agency of record since its beginning, where he is today Chairman and a working consultant. He also teaches and writes for a variety of publications as well as his branding blog www.brandcowboy.com. For more information or to contact the authors, please visit www.theorangecodebook.com.
ING Direct Today: The Business Case for Being a Rebel with a Cause.
Chapter 1 The Guy in the Cape.
Leading from the Front.
Chapter 2 Pixie Dust.
Powered by Purpose.
Chapter 3 The Dirty Dozen.
We Could Be Heroes.
Chapter 4 Clicking.
The Conundrum of Advertising.
Chapter 5 You Say You Want a Revolution?
The Opposite of a Bank.
Chapter 6 Saving the Savers.
Walking the Talk.
Chapter 7 It Takes a Village.
Building the Orange Brand Nation.
Chapter 8 The Money on the Table.
Winning the Battle, Losing the War.
Chapter 9 Steering by the Stars.
Chapter 10 Herding Cats.
How to Snatch Defeat from the Jaws of Victory.
Epilogue Peeling the Orange.
A Guided Tour of the Orange Code, and What It Means to Us.
Appendix A : Orange Milestones — An ING Direct Time Line.
Appendix B : The Voice of Advocacy.
About the Authors.