Fundamentals of Global Operations Management, 2nd Edition

This book provides a view of the fundamentals of operations functions and management and is suitable for people working in any organisation in the financial markets. Key issues affecting the industry are discussed and explained, such as operational risk management, traditional and new market environments, mergers, alliances, and integration across clearing and settlement. The author also explores how globalisation and straight-through processing are presenting new challenges in operations management and the changing regulatory environment.

The book offers views and advice on a broad range of subjects and encourages further research by the reader through suggested work sessions. It is ideal for anyone new to or aspiring to become a supervisor or manager.

Contents include:

• Operations management
• Markets
• Banking, broking and institutional investors
• Concepts of risk
• Clearing and settlement
• Custody
• Technology
• Regulation and compliance
• Client services
• Operations in the future