A. MICHAEL COLEMAN is a paralegal and accomplished bill collector. He has authored countless articles and the bestselling book The Art of Getting Paid.
Chapter 1. A New Collection Science Is Born.
Chapter 2. Oratory and Advanced Communication Skills.
Chapter 3. Selling Psychology Applied to Collections.
Chapter 4. Advanced Collection Techniques.
Chapter 5. Small-Balance Collection.
Chapter 6. Suing in Small Claims Court.
Chapter 7. Making Your Debtors an Offer They Can't Refuse.
Chapter 8. Skip Tracing and Asset Searches.
Chapter 9. Legal Recovery.
Chapter 10. Enforcement of Money Judgments and Investigatory Skills.
Chapter 11. Case Studies.
Chapter 12. Conclusion.
Appendix: Accounts Receivable Proficiency Exam.